Snapchat Apologizes Again, This Time for Spam

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By Seth Fiegerman2014-01-13 17:38:00 UTC

Snapchat is getting better at apologizing.

Just days after the messaging service finally apologized to users for a massive security breach, Snapchat apologized again, this time for complaints about excessive spam.

Hundreds — if not thousands — of users took to Twitter over the weekend to complain about being bombarded with spam chats (or "snaps") following the security breach. More than a few assumed that the breach was the cause ofthe spam, but Snapchat claims that is not the case.

See also: Brands Are Coming to Snapchat. Will Users Disappear?

"We’ve heard some complaints over the weekend about an increase in Snap Spam on our service," the company wrote in a blog post Monday. "We want to apologize for any unwanted Snaps and let you know our team is working on resolving the issue. As far as we know, this is unrelated to the Find Friends issue we experienced over the holidays." The company didn't offer any remedy for users.

Instead, Snapchat suggests the surge in spam was due to the service growing "quickly."

Based on a glance of complaints on Twitter, the spam appears to be similar to traditional email spam, with many posting screen grabs of weight loss and penis enlargement promotions:

Some users went so far as to suggest that the spam would be Snapchat's undoing:

Image: Lionel Bonaventure/AFP/Getty Images

Topics: Apps and Software, Business, snapchat, spam